Terms & Conditions

These are the terms of service that you agree on by registering and using the services of CasperVPN. It is only under these conditions that CasperVPN allows users to use its service. CasperVPN is not a service to be used for criminal activities. It is an Internet security and privacy service. You accept not to violate any law of any jurisdiction that you are originating from. It is the users responsibility to know and comprehend any and all relevant laws related to any jurisdiction or venue that concerns you and your actions. CasperVPN will not be liable in any way or form for actions done by its users. This includes any criminal or civil liability for harm, executed or not executed beyond any money paid for CasperVPN services by any individual. You agree to preserve your username/password and CasperVPN system from unauthorized usage. You are responsible for every single action that occurs on CasperVPN where your username/password was used for establishing the VPN connection. You agree not to use our services for port scanning, sending spam, sending opt-in e-mail, scanning for open relays or open proxies, sending unsolicited e-mail or any version or type of e-mail sent in vast quantities even if the e-mail is lastly sent off through another server. It is forbidden to launch any pop-ups from our service. You accept not to assault in any way or form any other network or computer while using our services. CasperVPN is intolerant about the exploitation of children photographically, digitally or in any other way.
You accept not to give or share your username and password to others. CasperVPN, owners, employees, agents and others that are involved with CasperVPN services are not in any way or form liable for any harm of any sort executed or not executed, resulting or arising through or from the use of any account registered with CasperVPN services. In any event CasperVPN will never be liable for any harm caused by miss usage of the service by its users. And this includes but is not limited to, attorney fees or court costs irrespective of any laws that may address it otherwise.
Criminal Activity – any client who commits any of these criminal actions: use of stolen credit cards, credit card fraud, PayPal fraud, bank fraud, e-gold fraud, Paysera fraud, WebMoney fraud, Bitcoin fraud, mail fraud, extortion, blackmail, kidnapping, rape, murder, sale of stolen credit cards, sale of stolen goods, sending email or operating websites to perform identity theft, hacking, harming, phishing, spamming of any form, in or through our service using our resources leaves with a terminated account. This is the whole agreement. CasperVPN may rewrite the terms of service from time to time. The terms of service become active from the time it is updated on our website. It is the responsibility of the client to check for the new Terms of Service every once in a while. CasperVPN can terminate any user account for violating terms of service instantly without any refund and notice. Or suspend the account until further clarification or investigation of the user. If your account has been suspended you must contact us in order to see if the case can be rectified. We shall wait a substantiated period of time before we close a user account permanently and shut down all billing.
CasperVPN does not monitor, store or record logs for any VPN user. We do not store connection time stamps, used bandwidth, traffic logs or IP addresses. We are not related to any form of censorship and we will never give away your personal information to any third party. We do not fulfill any information request unless it comes with a court order of competent jurisdiction. No one can have access to our servers since they are in an extremely secure environment. In addition no user activity will be stored on our servers. We are and will always protect your privacy.
CasperVPN does not keep or store any logs. However, we need to keep some information about the users that are necessary for our existence and user support.
* User e-mail – to send the latest CasperVPN news and to retrieve a lost password.
* Username – it is necessary to make a VPN connection.
* Payment information with your preferred payment gateway– we store billing information in case of a refund request.
You have a right to cancel your account at any time by contacting us. If the account gets canceled the money you have spent on the VPN account will not be reimbursed. Your account must be active in order to cancel it.
By logging in to any CasperVPN service, you agree to the CasperVPN Terms and conditions of the Service including all other policies incorporated by reference. These terms and conditions may be periodically updated, by accepting these terms and conditions you are also accepting any information about future changes to this agreement if applied.
In CasperVPN we believe that the privacy and security of our users are of ultimate importance. Therefore we procure strict administrative policies to protect your privacy and security.
E-mail address and payment Data. Clients who use optional control panel will receive a temporary cookie. Google may store a cookie basically in Google analytics. Feel free to opt out with Google's plugin
Email is used to subscribe your information for payment certificate and private internet access and for promo offers only. All payment data are used to manage client login payments and cancelation. Cookies and Google analytics data are used to improve and test our website. In addition our server logs are regularly pruned. CasperVPN does not collect or log any traffic on its virtual private network.
CasperVPN strives to protect its user’s privacy rights and to provide them with all the right subpoena requests. All compliances are well revised and scrutinized by our legal department. If we are asked to provide user information, we will fight with all our recourses against any attempt by any party requesting us to reveal this information for whatever reason or claim. Plus if we have to reveal information it will be the information we have which happens to be extremely limited in our case. In addition this request should be backed up by a court order or else we will not take it into consideration. CasperVPN is not participating in any illegal or unconstitutional act we just believe in our user’s right to privacy. CasperVPN does not share your private information with any third party aside from the disclosures already made in this privacy policy. However, if you wish to inquire into how CasperVPN does not share user’s personal information with third parties feel free to contact us @ support@caspervpn.com.
If you already subscribed to the service and decide to cancel your subscription after that you can cancel your subscription from your profile however you will not get a refund for the existing canceled subscription. While all amounts paid are non-refundable, certain refund requests for subscriptions may be considered by CasperVPN on a case-by-case basis and granted at the sole discretion of CasperVPN.
Survey Serving Technology This app uses Pollfish SDK. Pollfish is an online survey platform, through which, anyone may conduct surveys. Pollfish collaborates with Developers of applications for smartphones in order to have access to users of such applications and address survey questionnaires to them. When a user connects to this app, a specific set of user’s device data (including Advertising ID which will may be processed by Pollfish only in strict compliance with google play policies- and/or other device data) and response meta-data (including information about the apps which the user has installed on his mobile phone) is automatically sent to Pollfish servers, in order for Pollfish to discern whether the user is eligible for a survey. For a full list of data received by Pollfish through this app, please read carefully Pollfish respondent terms located at https://www.pollfish.com/terms/respondent. These data will be associated with your answers to the questionnaires whenever Pollfish sents such questionnaires to eligible users. By downloading the application you accept this privacy policy document and you hereby give your consent for the processing by Pollfish of the aforementioned data. Furthermore, you are informed that you may disable Pollfish operation at any time by using the Pollfish “opt-out section” available on Pollfish website . We once more invite you to check the respondent’s terms of use, if you wish to have more detailed view of the way Pollfish works. APPLE, GOOGLE AND AMAZON ARE NOT A SPONSOR NOR ARE INVOLVED IN ANY WAY IN THIS CONTEST/DRAW. NO APPLE PRODUCTS ARE BEING USED AS PRIZES.