Terms of Service

Last Updated: October 21, 2026 · Effective Date: October 7, 2026 · Version: 1.8

1. Acceptance of Terms

By creating an account, downloading, installing, or using the CasperVPN application or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you ("User," "you," "your") and App-Link Offshore S.A.L. (Single Partner) ("CasperVPN," "we," "us," "our"), registered in Lebanon (Beirut Commercial Register no. 1808496), with its registered address at Metlisco Building, Beirut, Lebanon.

You must be at least 16 years old (or the minimum age of digital consent in your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

2. Description of Service

CasperVPN provides a virtual private network (VPN) service that encrypts your internet connection and routes it through our servers. The Service includes:

  • VPN client apps for iPhone and iPad. A Mac app is coming; apps for Android, Windows and Linux are planned. None of these other apps is available yet.
  • Access to VPN servers in multiple geographic locations.
  • Support for WireGuard, IKEv2, OpenVPN, and CasperCloak (obfs4-based obfuscation) protocols.
  • Multi-Hop (Double VPN) routing — optionally routes your connection through two VPN servers in sequence for enhanced privacy. No additional IP or session data is logged beyond standard connection metadata.
  • Related features as described on our website and app stores.
  • Software Updates — app updates are delivered through the Apple App Store and follow your App Store update settings. If we later release apps outside an app store, this section will describe how they are updated.

The Service is designed to enhance your online privacy and security. It is not designed to enable, facilitate, or encourage illegal activity.

3. Account Registration

3.1 Account Creation

To use the Service, you must create an account by providing a valid email address and password. You may also register using Apple Sign-In or Google Sign-In.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to:

  • Use a strong, unique password.
  • Not share your account credentials with any third party.
  • Notify us immediately at [email protected] if you suspect unauthorized use of your account.

We strongly recommend enabling Two-Factor Authentication (2FA) for enhanced account security. 2FA requires a one-time code generated by your authenticator app at each login. If you enable 2FA, we store a TOTP shared secret (encrypted at rest) and backup recovery codes (hashed). See our Privacy Policy (Section 2.4) for full technical details.

We are not liable for any loss or damage arising from unauthorized use of your account.

3.3 Account Accuracy

You agree to provide accurate and complete registration information and to keep it up to date.

4. Subscription Plans and Payment

4.1 Plans

CasperVPN offers free and paid subscription plans. Details of current plans, pricing, and features are available at https://caspervpn.com/pricing and within the application.

4.2 Payment

Paid subscriptions are billed in advance on a recurring basis (weekly, monthly, six-monthly or annually, depending on the plan selected), except for one-time purchases such as Lifetime. Payment is currently processed through:

  • Apple App Store (In-App Purchase / StoreKit) — for iOS and macOS purchases.
  • Google Play Store Billing — for Android purchases, once an Android app is available.
  • NOWPayments — for cryptocurrency payments (USDT or USDC on BNB Smart Chain, Bitcoin or Ether) made on caspervpn.com.

All prices are displayed in the applicable currency and include any required taxes unless otherwise stated. Future product releases may introduce additional payment processors for direct or web-based subscriptions; these Terms will be updated and you will receive notice before any new payment processor is enabled.

4.3 Free Trial

4.3.1 How the free trial works

Where a free trial is offered on a paid subscription through the Apple App Store or the Google Play Store, the store shows you the length of the trial and the price payable afterwards before you confirm. During the trial you are not charged.

Unless you cancel at least 24 hours before the trial period ends, the subscription automatically converts to a paid subscription and your Apple ID or Google account is charged the then-current price of the plan you selected. You may cancel at any time during the trial through your Apple ID or Google Play subscription settings (see Section 4.5), and you keep the trial benefits until the trial period ends.

A free trial may be used only once per Apple ID or Google account per subscription group, in accordance with that store's rules. If you are not eligible for a trial, the store will show you the standard price before you confirm.

4.3.2 If you do not subscribe

You do not need a paid subscription to use CasperVPN. Without one, your account remains on the CasperVPN Free plan, which includes 0.5 GB of data per month on up to 3 devices at the same time, with access to the free server locations. Your 0.5 GB allowance renews automatically at the start of each monthly cycle for as long as your account remains open.

If you cancel during a free trial, or your subscription later ends, your account returns to the Free plan on the same terms. No charge is made when an account returns to the Free plan.

4.3.3 Devices

The Free plan and every paid consumer subscription allow use on up to 3 devices per account at the same time. Business and Enterprise plans may allow a different number of devices, as stated in the applicable plan description or order form.

4.4 Auto-Renewal

Subscriptions bought through the Apple App Store or the Google Play Store automatically renew at the end of each billing period unless you cancel before the renewal date. You authorize the applicable app store to charge the payment method on file for the renewal amount.

Cryptocurrency plans bought on caspervpn.com renew by payment request, not by automatic charge. A cryptocurrency payment cannot be taken from your wallet without you, so nothing is ever charged automatically. Instead, about 3 days before your paid period ends we email you a link to pay for the next period at the price shown on the payment page, and we remind you 1 day before and 1 day after the end date. If you pay, the new period is added to the end of the current one. If you have not paid within 3 days after the end date, your account returns to the Free plan; you can buy a plan again at any time. You can switch these renewal requests off or on at any time in your account at caspervpn.com/account. Lifetime purchases do not renew. If you make a new payment while a paid period is still running, the new period is added to the end of the current one.

4.5 Cancellation

You may cancel your subscription at any time:

  • Apple App Store subscriptions — through your Apple ID subscription settings (Settings → [your name] → Subscriptions).
  • Google Play Store subscriptions — through your Google Play subscription settings.
  • Cryptocurrency plans on caspervpn.com — switch renewal off in your account at caspervpn.com/account. Nothing is charged automatically, so there is nothing else to cancel: you simply stop receiving renewal requests, and your paid access continues until the end of the period you paid for.

Cancellation takes effect at the end of the current billing period. You retain access to paid features until the period expires.

4.6 Refunds

  • Apple App Store purchases: Refunds are governed by Apple's refund policy. Submit refund requests to Apple directly via https://reportaproblem.apple.com.
  • Google Play purchases: Refunds are governed by Google Play's refund policy. Submit refund requests through the Google Play Store app or https://play.google.com.
  • Cryptocurrency purchases on caspervpn.com: blockchain payments cannot be reversed by the payer or by us. If a payment is confirmed but your plan is not activated, or you are charged twice for the same order, contact [email protected] within 14 days of the payment and we will activate the plan or return the duplicate amount. Other refund requests are handled case by case and nothing in these Terms limits any refund right you have under the consumer law that applies to you.

We do not offer a money-back guarantee beyond what is described in this Section 4.6.

4.7 Price Changes

We may change subscription prices with at least 30 days' notice. Price changes will apply to the next billing cycle following the notice period. Continued use after a price change constitutes acceptance.

5. Acceptable Use Policy

5.1 Permitted Use

You may use the Service for lawful purposes, including:

  • Protecting your privacy and security online.
  • Accessing content available in your geographic region.
  • Encrypting your internet connection on public or untrusted networks.
  • Any other lawful use consistent with these Terms.

5.2 Prohibited Activities

You agree not to use the Service to:

  • Violate any applicable local, national, or international law or regulation.
  • Transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
  • Distribute malware, viruses, trojans, worms, or other malicious code.
  • Send unsolicited bulk email (spam) or conduct phishing attacks.
  • Engage in any form of network attack, including denial-of-service (DoS/DDoS) attacks, port scanning, or unauthorized access to computer systems.
  • Infringe upon the intellectual property rights of others, including copyright, trademark, and patent infringement.
  • Engage in child sexual abuse material (CSAM) distribution or exploitation.
  • Conduct any activity that interferes with or disrupts the Service or servers connected to the Service.
  • Circumvent bandwidth limits, data caps, or other technical restrictions of the Service.
  • Share, resell, or sublicense your account or Service access.
  • Use automated tools (bots, scrapers) to access the Service in a manner not authorized by us.

5.3 Enforcement

We reserve the right to suspend or terminate accounts that violate this Acceptable Use Policy, with or without notice. In cases of severe abuse (e.g., CSAM, DDoS attacks), we may report the activity to relevant law enforcement authorities.

We may use automated abuse detection systems (e.g., bandwidth anomaly detection, connection pattern analysis) to enforce these terms. These systems operate on metadata only and do not inspect traffic content.

6. Intellectual Property

6.1 Our Intellectual Property

The Service, including all software, design, branding, trademarks, and content, is owned by CasperVPN or its licensors and is protected by intellectual property laws. "CasperVPN" and the CasperVPN logo are trademarks of App-Link Offshore S.A.L. (Single Partner).

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service and associated applications for personal, non-commercial use in accordance with these Terms.

6.3 Restrictions

You may not:

  • Reverse engineer, decompile, or disassemble the Service or its software.
  • Copy, modify, or create derivative works of the Service.
  • Remove or alter any proprietary notices or labels.
  • Use our trademarks without prior written consent.

7. Disclaimers

7.1 Service Provided "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.2 No Guarantee of Anonymity

While CasperVPN enhances your online privacy, we do not guarantee absolute anonymity. Factors outside our control (e.g., malware on your device, browser fingerprinting, user behavior) can compromise privacy regardless of VPN usage.

7.3 No Guarantee of Availability

We strive for high availability but do not guarantee uninterrupted, error-free, or secure access to the Service. Scheduled maintenance, infrastructure issues, or force majeure events may cause temporary interruptions.

7.4 Speed and Performance

VPN usage inherently affects internet speed. Actual speeds depend on your internet connection, selected server, network congestion, and other factors. We do not guarantee specific speed or performance levels.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • IN NO EVENT SHALL CASPERVPN, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THE SERVICE.
  • OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
  • SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

For EU Consumers: Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded or limited under applicable EU law.

9. Indemnification

You agree to indemnify, defend, and hold harmless CasperVPN and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

  • Your use or misuse of the Service.
  • Your violation of these Terms.
  • Your violation of any applicable law or the rights of any third party.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting [email protected] or through your account settings. Upon termination, your right to use the Service ceases immediately.

10.2 Termination by Us

We may suspend or terminate your account immediately, with or without notice, if:

  • You violate these Terms, including the Acceptable Use Policy.
  • Your use of the Service poses a security risk to us or other users.
  • You fail to pay subscription fees when due.
  • We are required to do so by law.
  • We discontinue the Service (with reasonable notice).

10.3 Effect of Termination

Upon termination:

  • Your license to use the Service is revoked.
  • We will delete your account data in accordance with our Privacy Policy retention schedule.
  • Sections 6, 7, 8, 9, 12, and 13 survive termination.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days.

11.2 Governing Law

These Terms are governed by and construed in accordance with the laws of Lebanon, without regard to conflict of law principles.

11.3 Jurisdiction

For EU Residents: Any disputes shall be submitted to the competent courts of your country of residence, in accordance with applicable EU consumer protection regulations (Regulation (EU) No 1215/2012).

For California Residents: Any disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association (AAA), conducted in [CITY, STATE]. You waive the right to participate in a class action lawsuit or class-wide arbitration. Small claims court actions are exempt from this arbitration clause.

For Lebanese Residents: Any disputes shall be submitted to the competent courts of Beirut, Lebanon.

For All Other Users: Any disputes shall be submitted to the competent courts of Lebanon.

11.4 Class Action Waiver

To the extent permitted by law, you agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

12. General Provisions

12.1 Entire Agreement

These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and CasperVPN regarding the Service.

12.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions continue in full force and effect.

12.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

12.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

12.5 Force Majeure

We are not liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, wars, terrorism, labor disputes, government actions, internet outages, or infrastructure failures.

12.6 Notices

We may send notices to the email address associated with your account. You are responsible for keeping your email address current. Notices are deemed received 24 hours after being sent.

13. Changes to These Terms

We may modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website with a revised "Last Updated" date.
  • Sending an email notification to the address associated with your account.
  • Displaying an in-app notification.

Material changes take effect 30 days after notice is provided. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree with the changes, you must stop using the Service and cancel your subscription.

14. Open Source Acknowledgments

CasperVPN uses open-source software components, each governed by its own license. Key components include:

  • WireGuardKit — MIT License
  • obfs4proxy — BSD License (used by CasperCloak protocol)
  • Additional open-source licenses are listed within the application under Settings > Licenses.

15. Contact Us

General Inquiries: [email protected] Legal Inquiries: [email protected] Privacy Inquiries: [email protected] Mailing Address: App-Link Offshore S.A.L. (Single Partner), Metlisco Building, Beirut, Lebanon

These Terms of Service were last reviewed on March 13, 2026.